Processing and Handling

At Bohemian Rêves, we take pride in ensuring your order is handled with care. Please allow up to 6 business days for order processing before your items are shipped. We appreciate your patience during this time as we prepare your exquisite selections.

Return Policy

Please note that all sales are final. For hygiene and safety reasons, our products are not eligible for return or reimbursement. We only accept returns for refunds or exchanges if items are damaged in transit. We believe in providing only the highest quality items, and we strive to ensure that you receive products in perfect condition.

Refunds and Exchanges

To initiate a refund or exchange, you must contact us via email within 3 days of the delivery confirmation of your package. Please send details of the damage to hi@bohemianreves.com. Our dedicated team will work with you to address your concerns swiftly and efficiently.

Lost or Stolen Packages

Bohemian Rêves is NOT responsible for lost or stolen packages that have been confirmed as delivered to the address provided in your order. We understand the frustration this can cause. Upon inquiry, we will confirm the delivery details, including the date of delivery, tracking information, and shipping carrier details to help you investigate further. Please note, we are unable to resend orders that have been marked as delivered, regardless of circumstances.

Your satisfaction is of utmost importance to us, and we appreciate your understanding of our policies. Thank you for choosing Bohemian Rêves, where every purchase reflects a commitment to luxury and quality.